Sin categoría

2 posts

julio 21, 2023

A Service Desk’s Continual Service Improvement

One of the questions I most frequently receive when providing ITIL consultancy is: If I follow all the phases of the ITIL lifecycle to deliver an IT service in my environment, it should work perfectly for my organization’s conditions, so why do I need continual improvement?

Read more

mayo 14, 2024

How to obtain the best results of your Nearshore IT Staffing strategy

Nearshoring has become an increasingly popular strategy for businesses looking to augment their IT teams with skilled professionals while maintaining […]

Read more