With Dynamics 365 (D365) experts in high demand, customers, Microsoft partners, and Microsoft are competing for limited resources. As a result, securing the skills you need to meet the requirements of your clients can be a challenge. While hiring freelancers or going offshore to fill the gap may sound tempting, it often leads in underwhelming results, slipped schedules, and increased costs.
But the answer may be more straightforward and closer than you think!
Just across the border, Near Contact has a team of skilled, highly-trained Dynamics 365 consultants to help fill your skills gaps, accelerate time-to-market, and increase customer satisfaction. Moreover, with an experienced partner looking after all your training, onboarding, and maintenance requirements, your team can focus on generating new business and increasing revenue.
Why Mexico for Dynamics 365 expertise?
A Wealth of Talent & Increased Productivity
Every year, 120 Mexican universities graduate over 500,000 professionals and 180,000 engineers, IT workers, and technicians, providing a steady stream of highly-qualified individuals. The Instituto Tecnológico y de Estudios Superiores de Monterrey (Tec de Monterrey) alone has a reputation for producing top talent, offering a joint master’s degree in information technology and software engineering management in association with the Carnegie-Mellon University in Pittsburgh, Pennsylvania.
Investing heavily in acquiring and training resources, Near Contact’s services portfolio provides expertise, training, and support for the entire Dynamics 365 family, including:
- Dynamics 365 Business Central
- Dynamics 365 Finance
- Dynamics 365 Project Operations
- Dynamics 365 Customer Service
As a viable alternative for US service providers requiring high-quality Dynamics 365 solutions, training, and support, Near Contact delivers the expertise you need with significantly higher productivity than both onshore and offshore locations—at a highly competitive price point. And with lots of opportunities to enjoy new experiences and enhance their skills, we enjoy a higher employee retention rate than offshore companies, resulting in stable talent pool you can rely on for continuity across your projects.
Close Proximity & Similar Time Zones
Working with offshore teams often means trying to collaborate across 10-13 hour time differences—impacting speed, efficiency, and customer satisfaction. But with Near Contact, you don’t have that challenge. With shared time zones and a reliable broadband infrastructure spanning the two countries, seamless communication between Mexico and the US is a given. Critical for ensuring end-user satisfaction, choosing a partner with real-time accessibility and face-to-face interactions is essential for your business success.
Moreover, with in-person meetings or work assignments often required, it’s easy for our consultants to nip across the border to meet in person either at your premises or onsite with the customer. Working with Near Contact simplifies travel with shorter distances, no jet lag, and minimal disruption. And with work visas for Mexican citizens streamlined under the new USMCA trade agreement, you eliminate the stress and uncertainty associated with applying for visas for offshore foreign contractors.
Common Culture & Language
In addition to sharing a border, Americans and Mexicans have a lot in common. We watch the same TV shows, buy the same products, and share the same goals and values. This familiarity with business culture makes it easy for us to become an integral part of your team, ensuring a seamless end-user experience across all touchpoints, improving customer satisfaction. And with all of our consultants fluent in both English and Spanish, it’s easy for us to establish rapport with your customers, generating trust and delivering the level of customer service both you and your clients expect.
Adherence to Intellectual Property (IP) Laws
Partnering with Near Contact also provides you and your customers with a standard set of guidelines within which to operate. Embedded within the USMCA are a comprehensive set of intellectual property rights recognized by Canada, Mexico, and the USA, with judicial arbitration bodies operating under the guidelines and rules established.
In addition, Mexico adheres to international intellectual property agreements included under the membership of the:
- Paris Convention for the Protection of Industrial Property
- Patent Cooperation Treaty (PCT)
- World Intellectual Property Organization (WIPO)
- World Trade Organization (WTO)
All of this eliminates the risk of having to deal with different interpretations and legal systems, ensuring all parties are on the same page when it comes to an understanding contractual obligations and resolving obstacles that may arise.
Make the right choice
Choosing Near Contact as your Dynamics 365 partner provides a cost-effective extension to your team. As a dedicated team of highly-skilled, English-speaking workers with shared culture and values, we’ll support your projects while you engage in high-value activities and pursue new opportunities. And with seamless collaboration, face-to-face meetings, and interactions in real-time, we’ll add tangible value to help you realize your goals for expanding your business while ensuring the ongoing satisfaction of your existing customers.
Partnering with Near Contact enables you to expand your skilled Dynamics 365 resource pool—quickly and seamlessly. Whether it’s doing the tasks your in-house team doesn’t have time for, filling the gaps during transition periods, or filling long-term assignments such as training and support, Near Contact has the skills and resources you need. We allow you to take on more projects while you leave the heavy lifting to us—faster, better, and cheaper.
For more information on how Near Contact can help you access the pool of IT skills you need, email us at info@nearcontact.com
About Near Contact
Specializing in digital transformation, software development, and mobile apps, Near Contact attracts and retains the top talent from across Mexico to support US enterprises and service providers. With over 20 years’ experience matching the right talent for each client and project, Near Contact’s flexible, hybrid outsourcing model offers fast access to a highly-skilled, scalable resource pool—delivering your project, your way. www.nearcontact.com
