Microsoft Dynamics 365

Set of intelligent enterprise applications for a complete management of the business.

What is Microsoft Dynamic 365?

It is a set of intelligent enterprise applications for a complete management of the business that allows to innovate connecting data, processes, and equipment, overcoming the traditional reaches of CRM and ERP with the predictive advantages of Artificial Intelligence.

Near Contact. What is Microsoft Dynamic 365?
Nearshore IT Mexico - Near Contact. Microsoft Dynamics 365

We are Microsoft Gold Partner

At Northware we are Microsoft Gold Partner, and we specialize in Microsoft Dynamics 365 services. Our strength is focused on our team, we have certificated consultants with proven record and experience delivering results on time and of high quality. We have assisted partners in Mexico, North America and other countries with full implementations, customizations, training, and support.

Near Contact. We are Microsoft Gold Partner

Microsoft Dynamics 365 benefits:

  • Uses modular and predesigned applications
  • Broadens existent solutions by connecting with other systems
  • Optimizes operations and innovation
  • Implementation and adoption of agile and fast solutions
  • Access hundreds of data sources
  • Generates valuable information by using Artificial Intelligence in the data
  • Data protection and security compliance
  • Rapid adaptation to needs, trends and changes
  • Advanced mixed reality technology, internet of things, etc
  • Integrated into de Microsoft cloud, Azure, connecting systems and processes
  • Innovates with low-code designs and developments
  • Encourages collaboration with integrated productivity tools

Our services:

Near Contact. Our services:
construction

Implementations

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Development

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Integrations

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Support policy 24/7

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Dedicated Consultants

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Training

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Consulting

cloud

Migrations

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Data analysis

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Business Intelligence


Industries

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Service industry

construction

Construction industry

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Logistics and customs industry

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Metal-mechanical industry

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Process industry

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Retail industry

Microsoft Dynamics 365 Applications

Dynamics 365 intelligent applications were designed to work together or integrate with the systems that already operate in your organization, allowing to have all the business connected in real time.

Microsoft Dynamics 365 Customer Insights

Help your team to activate the digital sales to close more deals and increase revenue. In this test you will learn to:

  • Accelerate the sales
  • Administrate your opportunities
  • Make an estimate of the revenue
  • Work in mobility with the mobile application

Microsoft Dynamics 365 Sales

Increase sales with a collaborative solution based on the information. The organizations that use this solution gain great benefits:

  • Obtain clients through collaborative processes
  • Apply in Artificial Intelligence (AI) sales processes
  • Manage and prevents sales processes and cycles
  • Collaborate from anywhere with the mobile application

Microsoft Dynamics 365 Customer Insights

Get a deep view of the clients with the most complete real-time information platform and additional benefits:

  • Manage and optimize customer journeys in real time
  • Customize the client experience and protect their data
  • Discover potential clients and sales increases
  • Improve customer loyalty and retention

Microsoft Dynamics 365 Commerce

Offer seamless, customized and unified shopping experiences to your clients with modern online stores and efficient operations.

  • Assist users in traditional and emerging channels
  • Encourage customer loyalty by exceeding their expectations
  • Create unified digital commerce solutions for business and individuals
  • Increase ROI and customer experience by applying Artificial Intelligence (AI)

Microsoft Dynamics 365 Customer Voice

Intuitive and scalable solutions to collect, analyze and manage in real time the comments of their clients, which allows to:

  • Turn data into deeper information
  • Anticipate informed decision making
  • Explore trends in users and clients
  • Share client information in your organization

Microsoft Dynamics 365 Marketing

Consolidates relationships and increases customer loyalty by improving their experience in all the points of contact.

  • Interact in real time with customer individually and on a large scale
  • Gest customers and build loyalty quickly
  • Customize the customer experience with Artificial intelligence (AI)
  • Share and unify customer information safely

Microsoft Dynamics 365 Customer Service

Achieve greater customer satisfaction and loyalty by offering an exceptional service, without interruptions and personalized.

  • Provide self-service, service and omnichannel support to customers
  • Solve customer problems faster
  • Improve the management of service requests
  • Monitor and improve service operations

Microsoft Dynamics 365 Field Service

It offers exceptional customized, initiative-taking and predictive service using connected information and data, increasing productivity with real-time recommendations.

  • Detect and resolve remotely incidents in advance
  • Optimize service operations with Artificial Intelligence (AI)
  • Schedule work orders created with triggers

Microsoft Dynamics 365 Customer Insights

Get a deep view of the clients with the most complete real-time information platform and additional benefits:

  • Manage and optimize customer journeys in real time
  • Customize the client experience and protect their data
  • Discover potential clients and sales increases
  • Improve customer loyalty and retention

Microsoft Dynamics 365 Customer Voice

Analyze, manage and collect customer feedback in real time with an intuitive and scalable solution that will allow you to:

  • Convertir datos en información más profunda
  • Anticipar la toma de decisiones informadas
  • Explorar tendencias en usuarios y clientes
  • Compartir información de clientes en su organización

Microsoft Dynamics 365 Finance

Increase your organization’s visibility by improving financial controls and informed decision making to increase profitability and growth.

  • Obtain financial reports with integrated Artificial Intelligence (AI) analysis
  • Automate and unify business processes to maximize financial performance
  • Optimize expenses and reduce costs with financial planning, budget control, and processes automation
  • Reduce regulatory compliance risks with account plans for payments, billing and returns

Dynamics 365 Project Operations

Boost the success of your organization by managing projects with agility, visibility and capacity of collaboration.

  • Improve data visibility between teams
  • Optimize the financial management of projects
  • Simplify expense management and time control
  • Anticipate the supply needs
  • Manage processes in a unified panel

Dynamics 365 Human Resources

Boost success for people and the organization with a connected and intuitive solution.

  • Transform the experience of Human Capital within
  • Simplify the management of Human Resources
  • Create and optimize talent management programs
  • Get real-time information about the workforce

Microsoft Dynamics 365 Commerce

Offer seamless, customized and unified shopping experiences to your clients with modern online stores and efficient operations.

  • Assist users in traditional and emerging channels
  • Encourage customer loyalty by exceeding their expectations
  • Create unified digital commerce solutions for business and individuals
  • Increase ROI and customer experience by applying Artificial Intelligence (AI)

Microsoft Dynamics 365 Supply Chain Management

Overcome supply chain challenges with agile planning, business continuity and real-time visibility.

  • Buy profitably and strategically
  • Implement sustainable and innovative production processes
  • Operate with foresight and precision
  • Distribute with intelligence and efficiency

Microsoft Dynamics 365 Sales

Increase sales with a collaborative solution based on the information. The organizations that use this solution gain great benefits:

  • Obtain clients through collaborative processes
  • Apply in Artificial Intelligence (AI) sales processes
  • Manage and prevents sales processes and cycles
  • Collaborate from anywhere with the mobile application

Dynamics 365 Fraud Protection

Protect your organization and customers against fraud by using Artificial Intelligence (AI) with continuous learning.

  • Protect customer account access, ownership, and creation
  • Increase acceptance rates for secure transactions
  • Identify anomalies and possible fraud in purchases, returns and discounts

Dynamics 365 Intelligent Order Management

Automate and optimize order and delivery processes to obtain competitive advantages in digital commerce.

  • Manage the entire order process
  • Respond quickly to changes in the business model
  • Increase customer satisfaction with transparency and flexibility

Microsoft Dynamics 365 Customer Insights

Get a deep view of the clients with the most complete real-time information platform and additional benefits:

  • Manage and optimize customer journeys in real time
  • Customize the client experience and protect their data
  • Discover potential clients and sales increases
  • Improve customer loyalty and retention

Microsoft Dynamics 365 Marketing

Consolidates relationships and increases customer loyalty by improving their experience in all the points of contact.

  • Interact in real time with customer individually and on a large scale
  • Gest customers and build loyalty quickly
  • Customize the customer experience with Artificial intelligence (AI)
  • Share and unify customer information safely

Microsoft Dynamics 365 Supply Chain Management

Overcome supply chain challenges with agile planning, business continuity and real-time visibility.

  • Buy profitably and strategically
  • Implement sustainable and innovative production processes
  • Operate with foresight and precision
  • Distribute with intelligence and efficiency

Dynamics 365 Intelligent Order Management

Automate and optimize order and delivery processes to obtain competitive advantages in digital commerce.

  • Manage the entire order process
  • Respond quickly to changes in the business model
  • Increase customer satisfaction with transparency and flexibility

Dynamics 365 Supply Chain Insights Preview

Proactively mitigate risks and make informed supply chain decisions with Artificial Intelligence (AI)

  • Improve supply chain visibility at all levels
  • Proactively avoid interruptions with planning and anticipation
  • Integrate suppliers and partners information securely

Dynamics 365 Guides

Solve problems, optimize productivity and real-time operations with holographic guidance.

  • Improve productivity with standardized learning and processes
  • Solve problems in real time with a remote expert
  • Transmit information across the organization in an agile way
  • Create process and learning guides

Microsoft Dynamics 365 Business Central

It is ideal for organizations that require enterprise technology tools with more range than the basic, traditional and obsolete, simply and securely centralizing finance, sales, service and operations.

  • Cloud-based
  • Common database
  • Compatible with multiple business domains
  • Integrated and modular functions
  • Availability of data in real time
  • Work and authorization roles

More information


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