Nearshore Digital Accelerators: An answer to the IT skills shortage?
In recent years, the rapid rise of elastic and on-demand models has rapidly changed the way enterprises consume IT services, fueling end-user expectations, and driving new business opportunities for service providers. As businesses embark on their digital transformation journey—becoming software- and data-driven—they require fast, easy access to a flexible pool of skilled resources that are easily managed and always available.
However, Forbes1 states that “we are in the midst of a talent drought within the IT market that is plaguing enterprise organizations, causing business bottlenecks, competitive disadvantages, security issues, and compliance risks. This drought is only amplified by the industry-wide movement to cloud-native technologies—a trend that is not getting smaller.” Facing an even more significant challenge are “non-tech industries such as manufacturing, fossil fuel, and transportation,” as these industries are often “considered ‘unattractive’ for prospective tech talent looking to build an IT career.”
One solution—in addition to upskilling and automating—is finding a reliable, experienced partner with access to the skilled resources you need. According to Forbes2, “modern IT outsourcing offers a seamless extension of the internal IT team, contracting out projects to experienced providers that are better-equipped and up-to-date with skills supporting the newest IT technologies such as cybersecurity, infrastructure management, AI, and database management.”
Exacerbating the problem, enterprises and outsourcers compete for resources from the same pool, demanding a new approach to fill the skills gap and fuel the digital economy.
Tap into a scalable resource pool—fast
Just across the border, nearshore digital accelerators—also known as captive centers or nearshore specialized IT services—offer access to a highly-skilled pool of untapped resources available to both enterprises and outsourcers. With a variety of organizational and cost options available, these players are highly-skilled at acquiring the best possible talent, matching it to the needs of each client and project, and accelerating the delivery of digital transformation initiatives and innovative cloud solutions.
With 20 years’ experience working with US companies, Near Contact offers a differentiated, hybrid model to meet your needs. While captive centers are generally client-owned-and-operated—requiring extensive upfront investment, long-term commitment, and painful extraction—Near Contact employs the best IT talent from across Mexico, making them available on either a project or long-term basis.
With highly-skilled, English-speaking team players proficient across a wide range of technologies, best practices, and industry sectors, you can scale from just one resource to as many as you need for the success of your project. As integrated members of your team—but employed by us—our staff are fully committed to the success of your project. While you focus on delivering according to your strategy, we’ll look after everything behind the scenes—employee hiring, training, management, and exit—in compliance with Mexican and international law.
3 reasons to take advantage of nearshore specialized IT services
As the services market moves increasingly towards industrialized service delivery and consumption-based pricing, providers are looking for cost and efficiency improvements based on reusable skillsets and repeatable, scalable processes applicable to a variety of organizations. With the ultimate goal of accelerating time-to-value—especially for cloud-native, client-facing applications— our success and that of our clients depends upon our ability to deliver the right skillsets and experience at the optimal price. Here’s how we do it:
- Amazing, affordable talent
Despite fierce competition and some tech companies offering incentives to attract quality technical engineers, salaries in Mexico are still far less than in the U.S. With the talent and quality of work product almost indistinguishable, utilizing Mexican tech resources offers substantial cost savings for U.S. customers.
And while the pricing of nearshore and offshore service providers—India or Eastern Europe for example—may be comparable, the advantages of language, similar culture, proximity, and time zones lends itself to increased collaboration and optimized efficiencies.
- Accelerated time-to-market
With the first-to-market reaping the rewards, organizations are looking for highly-interactive teams, on-demand communications, seamless processes, and rapid response to change. With each member dedicated to your project, our IT teams focus on applying Agile Methodologies and DevOps best practices—such as continuous integration and continuous delivery (CI/CD)—to deliver what you need, when you need it.
With Near Contact, you don’t have to worry about delayed communications or tired offshore employees working according to U.S. time-zones. You get what you need, when you want it, with smooth, open communication and effective collaboration during your working hours. And if you’re looking to capture more of the U.S. Hispanic market and LATAM markets, you already have access to the Spanish-speaking resources you need. The result? Faster time-to-market and increased revenues.
- Reduced operational costs
Like offshore service providers, we align our technologies and infrastructure with yours to increase efficiency and ensure optimal collaboration. While there may be a nominal integration expense, the cost is always lower than in the U.S. or with an offshore partner. Based on current feedback, working with Near Contact generally reduces our client’s total cost of ownership (TCO) by 20—40%.
Moreover, in the face of ever-increasing competition, our reputation is dependent upon our ability to deliver robust technology solutions, eliminating the need for you to rebuild—or purchase—the solution, contributing significantly to reducing your costs.
For more information on how Near Contact can help you access the pool of IT skills you need, email us at info@nearcontact.com
About Near Contact
Specializing in digital transformation, software development, and mobile apps, Near Contact attracts and retains the top talent from across Mexico to support US enterprises and service providers. With over 20 years’ experience matching the right talent for each client and project, Near Contact’s flexible, hybrid outsourcing model offers fast access to a highly-skilled, scalable resource pool—delivering your project, your way. www.nearcontact.com
