Power Virtual Agents
It allows you to create powerful Artificial Intelligence (AI) chatbots without code to interact and answer customer questions.
What is Microsoft Power Virtual Agents?
Power Virtual Agents allows you to create powerful Artificial Intelligence (AI) chatbots without code to interact and answer questions from customers, suppliers, employees or visitors to your website or service.
Power Virtual Agents is part of the Microsoft Power Platform, so its integration with Power Automate, its ecosystem, and its hundreds of connectors is really simple
Power Virtual Agents: Use Cases
Some of the ways in which Microsoft Power Virtual Agents chatbots are used without the need for professional developers or data scientists with a guided graphical interface and no code are:
- Customer care and support
- Marketing and Sales Processes
- Hours, locations, and other business information
- Employee Inquiries
Benefits of Power Virtual Agents
Easy and fast creation of chatbots
With a simple graphical interface, artificial intelligence and automation allows you to test and publish efficiently.
Various channels and languages
Enable you to interact with users in multiple languages from websites, mobile apps, Microsoft Teams, Facebook, and any channel supported by the Azure Bot Framework.
Scalability and controlled management
It has a secure and simple administration with integrated security roles to implement chatbots.
Self-learning AI with natural language processing continuously improves the performance of chatbots and allows automatic tracking of indicators.
Microsoft Azure and Power Virtual Agents
With Power Virtual Agents and Azure Bot Services, you can extend the capabilities of chatbots with open source Bot Framework Composer. With Azure Bot Services, you can publish chatbots to supported websites, mobile apps, and many more channels.
Power Virtual Agents experts
At Northware we have certified Power Platform consultants. This allows us to identify and solve the needs of organizations, creating solutions with Power Platform that solve business problems that increase productivity and security.
Get the most out of Power Virtual Agents in your organization by integrating with other innovative Microsoft Power Platform solutions
Power Apps makes easier to develop intuitive apps with a simple interface where users can create custom web and mobile apps that run on all devices.Learn more
Power Automate enables you to create workflows between apps and services, automating repetitive business processes such as communication, data collection, and decision approvals.Learn more
Power BI (Business Intelligence) is a service for data analysis that enables fast, informed and reliable business decision making, through datasets, reports and dashboards with integrated security.Learn more
Power Pages is a secure, enterprise-grade tool for professional developers and low-code creators that enables you to quickly design, configure, and publish functional websites to any web browser and devices.Learn more